• Full Time
  • Boston

Website Rian Immigrant Center

Creating pathways to new beginnings

Immigration Legal Services (ILS) Program Associate

Full-time: 40 Hours per week

The Rian Immigrant Center’s ILS Program Associate is a highly motivated individual with an interest in immigration and nationality law, and excellent communication, interpersonal, and organizational skills. Under the supervision of Rian’s Associate Director of Legal Services, he/she coordinate Rian’s walk-in clinics and phone consultation scheduling system as well as assists clients in the preparation of immigration applications. This position is temporarily remote.

Primary Responsibilities:
Client Coordination

Oversee Rian’s weekly walk-in clinics and phone consultation scheduling system, including conducting intakes of clients.
Assist clients in preparing immigration forms through ILS’ pro se forms assistance program.
Interpret for attorney consultations, client appointments, and at USCIS interviews, as needed.
Assist attorneys with administrative tasks required for case completion, including assembling, copying, and mailing cases.
Consult with the Assoc. Director of Legal Services and other colleagues on legal and case issues.
Maintain accurate, up-to-date files, statistics, and records on clients and cases.
Maintain professional and ethical standards in all legal activities, including interactions with clients, record keeping, and legal filings.
Follow department protocols.
Administration and Record Keeping

Manage all aspects of weekly walk-in clinics and phone consultation scheduling system, including scheduling and staffing.
Input data from client intakes and U.S. Government correspondence into on-line client database and support Assoc. Director of Legal Services in case review process.
Monitor intake data and perform regular quality control.
Open and close cases following office protocol.
Provide data and reports to the Assoc. Director of Legal Services for use in fundraising and advocacy activities.
Keep all pro se forms and citizenship materials up to date (intake, control sheets, mailing instructions, etc.)
Maintain a high level of organization in handling client files and documents.
Volunteer Coordination

Recruit, train and engage with volunteers and interns to staff the walk-in clinics, pro se assistance program, and to provide general administrative assistance.
Coordinate with pro bono attorneys regarding their schedules and consultation follow-up.
Provide direct supervision to administrative interns.
Other duties

Maintain up-to-date knowledge of immigration law and policy and attend immigration law trainings to increase knowledge.
Participate in Rian’s advocacy efforts.
Participate in agency-wide meetings, operational tasks, planning activities, trainings, events.
Perform other tasks as required by the Associate Director of Legal Services.

Commitment to the overall mission and values of Rian.
A team player with strong collaboration skills.
Strong organizational skills, attention to detail, punctual and multi-tasking ability.
Ability to problem-solve, take initiative, and think creatively.
Great interpersonal and communication skills: friendly and helpful with a “can-do” attitude.
Ability to work under pressure.
Ability to handle confidential information with the highest level of discretion.
Proficiency with Microsoft Word, Excel and database management
Preferred but not required: Fluency in Haitian Creole
Status: Exempt employee position. Full-time. Reports to: Associate Director of Legal Services

How to Apply: Please send a cover letter and resume as a PDF to career@riancenter.org with ILS Program Associate as the subject line.

The Rian Immigrant Center is committed to a policy of providing equal employment opportunities for all and does not discriminate on the basis of race, color, ethnic or national origin, creed or religion, gender identity, sexual orientation, marital status, age, veteran status, or physical or mental disability. We encourage applications from all those interested and qualified.

About Rian Immigrant Center:

The Rian Immigrant Center offers a comprehensive, multi-service approach to supporting families from more than 126 countries. Rian provides the immigration legal, resource and support services, and educational support immigrants need to gain stability, security, and build pathways to success.

In addition to our services, rooted in the tradition of welcoming others and social justice, we help newcomers find community, and stand up for immigration policies that are humane and just. We are proud to continue the tradition of welcoming immigrants to this country and working together to create a better future for all. The Rian Immigrant Center was founded in 1989 by a group of immigrants, and we have assisted over 40,000 immigrants make successful transitions to new beginnings in New England.


Working at Rian: Our staff of thirty; immigration attorneys, social workers, educators, youth workers and others, bring enthusiasm and a commitment to our mission and the work at the Center. We work as one team. Our generous benefits package includes health benefits, 20 vacation days, 15 holidays, 5 sick days, a 403(b) plan, and occasional off-site community building time together.

To apply for this job email your details to career@riancenter.org